Posts Tagged ‘student finance’

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Tuition fee rises: let’s clear the air for a clear debate

In Uncategorized on December 1, 2010 by Tessa Stone Tagged: , , , ,

As students protest against tuition fees on the streets of England’s cities, the Welsh Assembly Government announced plans to keep tuition fees at current levels for Welsh students, wherever they choose to study, and make up any difference. The press is full of it this morning of course, with top marks for high drama going, as so often, to the Daily Mail for ‘Punished for being English’. Welsh Education Minister Leighton Andrews’ use of language was interesting though, and symptomatic of the problem with this whole non-debate.

Unlike their English counterparts, he told Assembly members, Welsh students ‘will not have to find either £6,000 or £9,000 to study. This is nonsense, and one of the starkest examples yet of the sort of flabby rhetoric that is going to ensure that any fee rise will have the very effect everyone claims to be most concerned to avoid – putting off the poorest students.

No-one will ‘have to find’ any money up front for fees. Not poorer students, not those in the ‘squeezed middle’, not their parents, no-one… They will, of course, have to pay more back after university, although for the most disadvantaged this will at least be on better terms than is currently the case. But whichever way you look at it – and whether you oppose tuition fees in any shape or form or see them as inevitable – it’s absolutely critical that we make sure we’re at least arguing about the right thing, and that’s debt, not up-front affordability.

That’s not to say that debt aversion won’t see some students rule themselves out of HE, and it’s that we must work hard to counter. Spurious scaremongering about ‘having to find £9,000’, especially from politicians who should know better, risks doing more harm than the proposals currently on the table….

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If the Student Loans Company wants to build a proper partnership with Universities, it needs to start speaking the same language

In Uncategorized on November 17, 2009 by Tessa Stone Tagged: ,

 Spent two days in Leeds last week at the Student Loans Company (SLC) stakeholder conference.   Colleagues were right to warn me about the risk of ‘death by powerpoint’.  I get all the exciting gigs!

 It was, however, a useful introduction to a strata of university organisations I never knew existed, and I’ve collected several new organisational acronyms, most significantly NASMA, the National Association of Student Money Advisers, and Amosshe, ‘the Student Services Organisation’ (presumably no-one else knows what the acronym actually stands for either).

 AMHH06Most interesting, apart from hearing from the horse’s mouth just how bad the student loans chaos of the summer had been (bad enough to warrant an independent investigation, but still not as bad as the press would have us believe, apparently) was seeing the SLC operate.

There are many quangos in HE (HEFCE, Offa, and the QAA you will have heard of, the Leadership Foundation, and the Committee of University Chairs maybe not..) but the SLC is an odd one, in that it was originally a ‘real’ business, and therefore largely speaks a completely different language to its stakeholders, which makes the dialogue between them a fascinating thing. 

 In the world of the SLC, students are ‘customers’ and student loans are ‘products’.  They have a ‘Customer Insight Team’ whose job it is to ‘identify, size and package improvement opportunities’.  I could go on…  But while they clearly speak ‘business’ very fluently, they don’t yet speak ‘education’.  

 I was most interested in the session on IAG (information, advice and guidance), and was busy thinking about the ways in which we might be able to support whatever they’re planning in schools with some of our online money management tools and resources. 

Turned out they didn’t mean IAG at all though, at least not as the DCSF might understand it, just information about their ‘products and services…’ 

 Maybe I’m just not properly tuned in yet, but it did rather underline what became the conference mantra – the plea for better, and speedier communication from SLC to its most important stakeholders, the universities. 

 And while there was clearly genuine goodwill, and real partnership work happening on various joint projects, one senses that it’s going to be a rocky road to success until the two sides are able to coalesce around a common language.

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