I’m pleased with the HE White Paper. Firstly, Brightside got an indirect mention! On p. 59 Realising Opportunities, for which we provide the ementoring, is highlighted as an ‘excellent example of effectively targeting disadvantaged students in ways that will both support their attainment while at school, and encourage them to apply to higher education.’
Secondly, and rather less flippantly, the key proposition – to put students at the heart of the system – and the proposed methods of achieving that mean we’re going to be very, very busy indeed in the years to come. The proposition that students as consumers be given masses of additional information to help them access ‘the higher education they want’ (para 3.45) is coupled with ‘significantly increased expectations for the priority that institutions should give to fair access and widening participation’ (para 5.22). For a charity like Brightside, which uses online technology to connect, inform and inspire more young people to achieve their full potential through education, this is Big Society manna from Heaven.
But it’s manna from Heaven for all the wrong reasons. I’m by no means the first to point this out and I won’t be the last, but Higher Education is not a marketplace and students are not perfect consumers. Giving students endless comparable data and info on graduate outcomes, albeit in clearer and more usable formats than those currently available, will not in and of itself support informed decision making.
With the best will in the world students – at least standard age, 18 year old students – don’t always know what’s good for them, let alone what questions to ask and issues to consider as consumers of HE. What counts as ‘value for money’ in HE terms? What should a ‘good student experience’ look and feel like? What weight should they really give to the ‘informal sharing of students’ views’ on website forum such as The Student Room (para 2.17)?
Furthermore, the focus on graduate employment outcomes combined with higher fees will create perverse incentives. The risk is that non-traditional students will flock to already heavily oversubscribed ‘vocational’ courses such as Law, while the cannier and better informed will make a beeline for apparently ‘niche’ subjects at top institutions which won’t hurt their employment prospects (in Law or anything else) one little bit. I haven’t compared graduate outcomes for Classics, say, or Theology vs Law at Russell Group institutions, but I bet you any money there’s not much in it.
The elephant in the room here is Information, Advice and Guidance – or rather, the advice and guidance elements. The HE White Paper is big on the provision on information, but seems entirely to have missed the fact that information in a vacuum won’t help anyone –or at least, won’t help those who need it most. Sure, the ‘new careers service’ gets a mention in paras 5.9-10 and ‘improving the quality of careers guidance’ shows up in 5.11-12 but it’s a straight cut and paste from the Education Bill. The chance to really press home the message about the fundamental role of strong HE IAG in making the ‘student consumer’ idea a reality was entirely missed.
And so here at Brightside Towers we’re rolling up our sleeves, preparing to work even harder to help universities with their widening participation initiatives, and to provide the ementoring that disadvantaged and non-traditional students are going to need, now more than ever, to help them navigate the brave new HE world. And therein lies the problem – if the proposals in this White Paper were really going to ‘improve social mobility through fairer access’ then charities like ours should be looking for some other problem to solve, not bracing ourselves for more work than ever…
In the game of spot the internal inconsistencies in the White Paper currently being played, the one that really struck me is this. Para 3.5 on the National Student Survey says:
‘It is noteworthy that three very different types of institution do consistently well in the NSS: the Open University, Buckingham and Oxford and Cambridge. What they share, in very different ways, is a commitment to close contact with students and focus on academic feedback.’
Taking the OU distance learning example out of the equation for the moment, this is surely vastly at odds with the pull ‘em in and pile ‘em high aims of the White Paper in encouraging the expansion of the top end of the sector. What makes the commitment to close contact and focus on feedback possible is the size of the institutions (mediated through the collegiate system at Oxbridge) and the high academic to student ratio. As student numbers start expanding and in the face of reduced income to universities (whatever the Government claims to the contrary) that sort of service is surely going to be ever harder to maintain where it does occur, and impossible to implement where resources are already too stretched. Maybe the Russell Group will have to start taking a leaf out of the OU’s book after all…









